About us
We help teams stay honest when things break.
Statusentry is an IT company that specializes in incident & maintenance communication — an important phase of the ITSM life cycle. We offer SaaS products for companies from start-ups to enterprise scale.
Incidents happen. What matters is being open with every audience. We build plain, stylish and functional tools at affordable prices so companies can focus on resolving the incident.
The problem
Even great teams get caught in the storm.
Whether you offer B2B or B2C products — and whether you have 1 million end users or 100 corporate customers — sometimes services don't work. Sometimes you face problems you couldn't foresee.
In those moments, companies have to manage a difficult process. Engineers need to find and solve the problem; meanwhile, customer satisfaction depends on answering countless calls and tickets.
Statusentry helps you manage that process well. Through a stylish, simple incident communication tool, we inform your users transparently and instantly about your latest situation — on a public status page and through integrated channels.
Our principles
Built around customer satisfaction.
The job to be done
Incident management spans development teams, customer relationships and internal communication. The only way to keep that productive is a result-oriented tool that's easy enough for everyone.
Why customers choose us
Two reasons: plain, stylish and functional incident communication at affordable prices, and customer-first relationships with flexible plans and easy-to-reach support.
What makes us different
We believe every audience deserves to receive information transparently and without trouble — in any incident situation.
Who we serve
Companies that respect their customers.
Companies of all sizes that value their customers work with us. They know they need to stay in contact during incidents — sharing whether the problem is solved and how things are progressing. That's how a company shows real respect.
With every customer, we remember: the relationship starts after payment, not before.
What teams look for
The themes we hear most often from teams evaluating incident communication tools.
- Niche, simple and stylish
- Easy to use across teams
- No training required
- Flexible, affordable pricing
- Responsive to special requests
- Stable & well documented
Build trust with a public status page.
Skip the complex setups and features most teams never use. Start communicating incidents clearly and reliably.